Gregory Property Agents (ABN 90 574 086 449) is a licensed real estate agency operating under the Property and Stock Agents Act 2002 (NSW), Licence Number 20435105. Our principal place of business is:
Gregory Property Agents
313 Green Valley Road, Green Valley NSW 2168
Phone: 0422 333 333
Email: bj@gregory.agency
Website: gregory.agency
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) (AML/CTF Act).
We collect personal information that is reasonably necessary to provide our real estate services. This may include:
We collect personal information in the following ways:
Where practicable, we will collect personal information directly from you. If we collect information about you from a third party, we will take reasonable steps to notify you.
We use your personal information for the following purposes:
We may disclose your personal information to the following parties where necessary:
| Recipient | Purpose |
|---|---|
| AUSTRAC | AML/CTF reporting obligations, including Suspicious Matter Reports (SMRs) |
| NSW Fair Trading | Licensing, compliance and regulatory requirements |
| External auditors | Trust account auditing (Number Solutions Tax & Accounting) |
| Commonwealth Bank of Australia | Trust account management |
| NSW Rental Bonds Online (RBO) | Bond lodgement and management |
| Property listing portals | Domain, realestate.com.au — property marketing |
| Professional indemnity insurer | Berkley Insurance Australia — claims and notifications |
| Legal advisors | Where required for dispute resolution or legal compliance |
⚠️ AML/CTF Notice: In accordance with the AML/CTF Act 2006, we are prohibited from disclosing to you or any other person that a Suspicious Matter Report (SMR) has been submitted to AUSTRAC. This is a legal obligation and is not a breach of your privacy rights.
Some of the third-party platforms we use to store and manage your information are cloud-based services that may store data on servers located outside of Australia. These include:
| Platform | Purpose | Likely Overseas Location |
|---|---|---|
| Google Workspace | Email, document and file storage | United States |
| HubSpot | CRM and client relationship management | United States |
| Property Tree | Property management and trust accounting | Australia (primary) |
In accordance with APP 8, before disclosing your personal information to an overseas recipient, we take reasonable steps to ensure the recipient does not breach the APPs in relation to that information. By engaging our services, you consent to the storage and processing of your information on these platforms in accordance with their respective privacy policies.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, and in accordance with our legal obligations:
| Record Type | Retention Period |
|---|---|
| AML/CTF records (identity verification, CDD) | 7 years |
| Agency agreements and contracts | 7 years |
| Trust accounting records | 7 years |
| Audit records | 7 years |
| Client intake and onboarding records | 7 years |
| Marketing and communication records | 3 years |
After the applicable retention period, personal information will be securely destroyed or de-identified.
We take the security of your personal information seriously. Our security measures include:
In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth).
You have the right to request access to the personal information we hold about you, and to request corrections if the information is inaccurate, incomplete or out of date.
To make an access or correction request, please contact us using the details in Section 10. We will respond to your request within a reasonable timeframe (generally within 30 days). In some circumstances, we may be required by law to refuse access — if this occurs, we will provide written reasons.
If you have a concern or complaint about how we have handled your personal information, please contact us in the first instance:
Gregory Property Agents
313 Green Valley Road, Green Valley NSW 2168
We will acknowledge your complaint within 3 business days and aim to resolve it within 10 business days. If you are not satisfied with our response, you may escalate your complaint to the:
Our website (gregory.agency) may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. Cookies are small data files stored on your device.
We may use:
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.
We may send you marketing communications about our services, new listings and property market updates. We will only send marketing communications where you have provided your consent, or where permitted by law.
You may opt out of receiving marketing communications at any time by:
We comply with the Spam Act 2003 (Cth) in all electronic marketing communications.
We review this Privacy Policy annually as part of our compliance review cycle (June each year), or sooner if required by changes to legislation or our business operations. The current version of this policy is always available on our website at gregory.agency.
The effective date of the current version is shown at the top of this document. We encourage you to review this policy periodically.